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digitalmars.D - Cannot confirm that a DigitalMars order has been received

reply DMPurchaser <galois nycap.rr.com> writes:
Hi,

Does this forum deal with the DigitalMars store?  This was the 
only option that it gave, for contacting them.

The references to contacting DigitalMars directly, are on

http://www.digitalmars.com/thankyou.html?

http://www.digitalmars.com/contact.html


, but buttons don't point anywhere.


I tried to order the Extended Utility Package, and it went 
through Paypal successfully.  But digitalmars did not return any 
kind of order #, or any clue about how it will be sent.  I don't 
even know whether it will be mailed or emailed for downloading.

Does anyone know, how to contact DigitalMars?  Or is there a more 
appropriate forum, for this type of question?


Regards,

DMP.
Nov 24 2017
parent reply Walter Bright <newshound2 digitalmars.com> writes:
On 11/24/2017 11:27 AM, DMPurchaser wrote:
 I tried to order the Extended Utility Package, and it went through Paypal 
 successfully.  But digitalmars did not return any kind of order #, or any
clue 
 about how it will be sent.  I don't even know whether it will be mailed or 
 emailed for downloading.
It should be in your email inbox by now. I review purchases manually, because of occasional attempts to manipulate the shopping cart. Sorry about the delay.
Nov 24 2017
parent reply Dennis <dkorpel gmail.com> writes:
On Friday, 24 November 2017 at 22:34:53 UTC, Walter Bright wrote:
 It should be in your email inbox by now. I review purchases 
 manually, because of occasional attempts to manipulate the 
 shopping cart. Sorry about the delay.
I don't like bumping this topic, but I have the same issue. I ordered the Extended Utility Package on December 23 2017, got an e-mail from Paypal confirming the transaction but nothing else. I sent an e-mail to "wgmars7 at domainname" but I have not recieved a reply yet. Can you please check the order?
Jan 01
parent reply Walter Bright <newshound2 digitalmars.com> writes:
On 1/1/2018 6:42 AM, Dennis wrote:
 On Friday, 24 November 2017 at 22:34:53 UTC, Walter Bright wrote:
 It should be in your email inbox by now. I review purchases manually, because 
 of occasional attempts to manipulate the shopping cart. Sorry about the delay.
I don't like bumping this topic, but I have the same issue. I ordered the Extended Utility Package on December 23 2017, got an e-mail from Paypal confirming the transaction but nothing else. I sent an e-mail to "wgmars7 at domainname" but I have not recieved a reply yet. Can you please check the order?
I just sent it to you. Sometimes these things end up in peoples' spam folders or get "quarantined" because of the attachment. If you still do not receive it, please let me know and maybe you have another email address you can use.
Jan 01
parent reply Dennis <dkorpel gmail.com> writes:
On Monday, 1 January 2018 at 22:21:28 UTC, Walter Bright wrote:
 If you still do not receive it, please let me know and maybe 
 you have another email address you can use.
Mmm... I still can't find it in my inbox and I've looked in the spam folder. Another e-mail address of mine is `dkorpel live.nl`.
Jan 02
parent reply Walter Bright <newshound2 digitalmars.com> writes:
On 1/2/2018 1:44 AM, Dennis wrote:
 On Monday, 1 January 2018 at 22:21:28 UTC, Walter Bright wrote:
 If you still do not receive it, please let me know and maybe you have another 
 email address you can use.
Mmm... I still can't find it in my inbox and I've looked in the spam folder. Another e-mail address of mine is `dkorpel live.nl`.
Just sent it there, too.
Jan 02
parent reply Dennis <dkorpel gmail.com> writes:
On Tuesday, 2 January 2018 at 21:00:34 UTC, Walter Bright wrote:
 Just sent it there, too.
Thank you! I recieved it there (albeit in the spam folder). Still weird I didn't recieve anything on my Gmail account.
Jan 02
parent reply "H. S. Teoh" <hsteoh quickfur.ath.cx> writes:
On Tue, Jan 02, 2018 at 09:50:55PM +0000, Dennis via Digitalmars-d wrote:
 On Tuesday, 2 January 2018 at 21:00:34 UTC, Walter Bright wrote:
 Just sent it there, too.
Thank you! I recieved it there (albeit in the spam folder). Still weird I didn't recieve anything on my Gmail account.
Gmail has been known to be pretty aggressive at deleting what it thinks is spam, and/or blocking what it thinks are sources of spam. T -- Being able to learn is a great learning; being able to unlearn is a greater learning.
Jan 02
parent Walter Bright <newshound2 digitalmars.com> writes:
On 1/2/2018 1:50 PM, H. S. Teoh wrote:
 On Tue, Jan 02, 2018 at 09:50:55PM +0000, Dennis via Digitalmars-d wrote:
 On Tuesday, 2 January 2018 at 21:00:34 UTC, Walter Bright wrote:
 Just sent it there, too.
Thank you! I recieved it there (albeit in the spam folder). Still weird I didn't recieve anything on my Gmail account.
Gmail has been known to be pretty aggressive at deleting what it thinks is spam, and/or blocking what it thinks are sources of spam.
A lot of virus/spam/malware detectors also routinely flag any executable that is not built using Microsoft C++. If I send the detector vendor a ticket about it, they'll fix it, and then 6 months later it's back to saying it's malware.
Jan 02